What is Unified Communications?
Unified Communications (UC) enables users to reach and collaborate more timely with remote and mobile co-workers, decision makers, and customers, improving productivity and efficiency, resulting in better communication and faster decision-making. UC creates the opportunity to experience these benefits through the integration of real-time communications services.
The Role of UCI Forum – Realizing the UC Opportunity
UCI Forum was founded as an forum to address the challenges faced by the UC industry today. The UCI Forum and its members will work together to enable interoperability among UC products and services by:
- Working with existing standards organizations and initiatives to fill identified gaps between existing protocols and business need
- Creating test and interoperability profiles, implementation guidelines and best practices for interoperability between disparate UC products and existing communications and business applications
- Developing specifications to facilitate interoperability by incorporating existing protocols
- Implementing and managing third-party compliance and certification programs to set a bar and provide greater interoperability assurance across protocols and product/solution providers